CEOs are central to corporate decision-making and the primary voices in earnings calls—critical moments that shape investor sentiment and market reactions. These calls are more than routine updates; they are strategic performances where language, tone, and clarity can signal confidence or caution. This research applies advanced natural language processing (NLP) techniques to analyze thousands of earnings call transcripts, aiming to uncover how the linguistic choices of CEOs and CFOs influence market behavior.
We focus on key textual measures—such as tone, fog (based on the Gunning Fog Index) and words—capturing the sentiment, complexity, and verbosity of leadership communication. Do CEOs who maintain a positive tone generate better market reactions? Does the complexity of language signal competence or equivocation? How does the length of responses in Q&A sessions affect investor confidence? These are the questions driving our exploration.
By analyzing communication patterns across a dataset comprising thousands of earnings calls, we seek to illuminate the relationship between what is said—or unsaid—and how the market responds. More specifically, are subtle shifts in tone enough to sway investor sentiment, or do investors still seek more clarity and precision? Does the density of word usage convey expertise, or does it obscure key insights?
Beyond seeking definitive answers, this research elucidates key patterns in how financial markets digest and respond to language, assess leadership, and evaluate corporate performance.
Further, this study offers a fresh perspective and framework for examining the intricate nuance between corporate communication and market perception, with implications for investors, analysts, and academics alike. By decoding the language of earnings calls, we aim to provide a richer understanding of how corporate leaders wield words to navigate market expectations—an endeavor as complex and dynamic as the markets themselves.
CEO Verbal Behavior on Earnings Calls Using Natural Language Techniques
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